Help Center

Frequently Asked Questions


When will you ship my item ?

How long my order takes to be delivered ?

How can I track my order ?

Where do you ship from ?

Where your products are made ?

How much you charge for shipping ?

Cancellation, Return and Refund Policy

Can I cancel or modify my order ?

What is your return policy ?

My Order arrived broken or damage, What now ?

Other Questions

I'm asked to present my identity documents and a picture showing the last 4 digits of my card, is that legal ?

How secure is my personal information ?

Which currency are you using in your website ?

Help Center

Do you pay for import/custom taxes and fees ?

Why is my order taking to long to deliver ?

What should I do if my package say's delivered but I don't have ?

Can I update my address ? What should I do if I entered wrong shipping details ?